Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great service
Convenient location
Inconsistent dining options
Initial cleanliness issue
8.0/10
Great
Rooms
8.0
Location
9.0
Service
8.5
Dining
7.5
Guest reviews
8.0/10
based on 6 reviews
4.5/5
based on 1048 reviews
8.4
8.4/10 based on 1706 reviews
#213 of 2,433 hotels in Istanbul based on Tripadvisor
Phil
United States,
March
2024
8.4/10
The hotel has small rooms that may not be suitable for more than 2 people, but they are very clean, and the breakfast is excellent. However, the rooms are tiny, not like what is shown on the website. The setting is to the lowest temperature.
Rooms
8.0
The rooms are small but very clean, and the breakfast is excellent.
Service
9.0
The service was really great, and the staff, especially Mr Ali, was very helpful and friendly throughout our stay. He assisted us in organizing our trips and daily needs.
Location
9.0
The location is very good as it is close to everything. We had a breathtaking view of the Bosphorus sea directly from our room. It was amazing to walk along the promenade and admire the sunset.
Dining
8.0
The dining experience was big and tasty with many options, including croissants and sultaç, and had an amazing view. However, the staff was a bit rude and not welcoming.
Facilities
8.0
The hotel has various facilities available for guests to enjoy.
Alexander
United States,
January
2024
7.8/10
My stay at the hotel was a mixed experience. The rooms were clean and cozy, but there were some issues like trash not being taken out before my check-in. However, the staff was incredibly helpful and welcoming, especially Ali, the front office manager. The location was convenient, near public transportation lines and key landmarks. The dining options were good, with delicious and varied dishes, although they remained almost the same during my stay. The facilities were satisfactory, and there were some nice views from the top floor restaurant.
Rooms
8.0
The rooms were clean and cozy, and I appreciated that when we had an issue with the room size, we were immediately changed to a very nice sea view room.
Service
9.0
The staff at the hotel were all amazing, helpful, and always cheerful. I want to thank all of them for their great service, especially Ali, the front office manager, for being so kind and helpful.
Location
8.0
The hotel's location was convenient, being near the metro and subway stations, making it easy to access all public transportation lines and key landmarks like the Galata Tower and Taksim Square.
Dining
7.0
The dining experience was pleasant, with delicious and varied dishes. The restaurant on the top floor provided wonderful views.
Facilities
7.0
The facilities at the hotel were satisfactory, with everything I needed for a comfortable stay.
Great service
Inconsistent dining options
Kate
United Kingdom,
January
2024
8.8/10
I had the best view of the waterfront, bridges, Blue Mosque, etc. , from my room on the 7th floor. The hotel is conveniently located near everything. The rooms, although small, offer incredible views over Istanbul.
Rooms
8.0
The rooms on the 7th floor and higher provide amazing views. They are a bit small, just like the lifts.
Service
9.0
The service was exceptional, especially Mr Fathi who was always helpful. They even arranged taxis for us and waited with our luggage. Top-notch service throughout.
Location
10.0
The location is perfect for exploring Istanbul, with famous sites like the Blue Mosque, Galata Tower, and Grand Bazaar within walking distance.
Dining
9.0
The dining experience was incredible, with a variety of tasty Turkish breakfast options and a beautiful view from the 10th-floor restaurant.
Facilities
8.0
The hotel offers all the necessary facilities for a comfortable stay.
Nicholas
United Kingdom,
November
2023
8.2/10
My stay at the hotel was a mix of highs and lows. On one hand, I had the best view of the waterfront, bridges, and the Blue Mosque in Istanbul from my room, which was fantastic. On the other hand, dealing with a noisy child at night and not being able to secure my room was a bit frustrating.
Rooms
8.0
The room had the best view of the city, which was absolutely stunning.
Service
9.0
The service was very good and professional, especially Mr Ali who was incredibly helpful throughout my stay.
Location
9.0
The location is ideal as it's very close to public transport and major attractions like the Galata Tower and Sultanahmet.
Dining
7.0
The dining experience was good with a variety of options and a stunning sea view from the 10th-floor restaurant.
Facilities
8.0
The hotel offers various facilities to cater to the guests' needs.
Stunning view
Noisy environment
Harry
United Kingdom,
October
2023
8.6/10
I absolutely loved my stay at this hotel! The location is superb, with a stunning view of the river and bridges from the high floors, and the sight of Sultanahamet from the restaurant terrace on the 7th floor and higher. The service was top-notch, responding in seconds to any request, especially with the high demand for taxis in Istanbul. The location is fabulous, near the metro station and within walking distance of most major tourist areas. However, the dining experience was a bit weak, despite the amazing view from the rooftop. The facilities were impressive, offering everything one could need for a comfortable stay.
Rooms
9.0
The rooms offer a great view to the river and bridges from high floors, and the sight on Sultanahamet from the restaurant terrace on the 7th floor and higher.
Service
9.0
The service was exceptional, with prompt responses to all requests, including the manager's assistance.
Location
10.0
The hotel's location is fantastic, right in the middle of all major tourist areas, making it convenient for sightseeing.
Dining
7.0
The dining experience was a bit underwhelming despite the fantastic view from the rooftop.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay, from room service to airport shuttles.
Billy
United Kingdom,
May
2023
7.2/10
During my stay, the hotel offered breathtaking views of the mosque, bridge, and Bosphorus strait, although the rooms were much smaller than depicted in photos. The service, especially from Ali at the reception, was very rude. However, the location, despite some rough aspects such as kids sniffing glue close to the entrance, was convenient for those who enjoy walking. The dining experience was consistent but with beautiful views of Istanbul. Overall, the hotel has its ups and downs.
Rooms
7.0
The rooms do not look how they appear in the photos, but the view of the mosque, bridge, and Bosphorus strait was breathtaking.
Service
6.0
Ali at the reception was particularly rude, but the rest of the staff was fantastic.
Location
8.0
The hotel is in a good location between Karakoy Tram Way Station and Halic Metro Station, despite some rough elements like kids sniffing glue nearby.
Dining
7.0
The dining experience was almost the same each day, but the terrace offered a beautiful view of Sultanahmet.
Facilities
8.0
The hotel offers a lovely terrace view and fresh farm-to-table products.
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